(860) 583-1326
CUSTOMER SATISFACTION SURVEY
Extremely Satisfied
Not at all Satisfied
 
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  • 3
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  • 1
1. Overall, how would you rate your form-data with Tollman Spring's products and services? Please check one response.
 
2. Please rate your form-data with the following attributes regarding the quality of the products delivered.

a. Quality of parts

b. Accuracy of PPAPS

c. Timeliness of orders

d. Completeness of orders

e. Sufficiency of shipment packaging

f. Accuracy of packaging slips (proper quantity, etc.)

3. Please rate your form-data with the following attributes regarding the service provided.

a. Ease of contacting Tollman representatives

b. Staff knowledge about spring applications

c. Timeliness of quotes

d. Accuracy of order acknowledgement

e. Suggestions offered to resolve problems that may arise

f. Prompt response to corrective action reports

g. Flexibility in meeting special requests (expediting orders, etc.)

h. Timeliness of debits and/or credits processing

4. How does Tollman Spring perform in comparison to other manufacturing companies?
Better than
Comparable
Not as good
5. Based on your overall experience, how likely would you be to recommend Tollman Spring to others?
Definitely Would
Probably Would
Might or Might Not
Probably Would Not
Definitely Would Not

General Comments/Suggestions

We welcome any comments/suggestions you may have that could help us serve you better.
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